Program Management
New York

Freelance Senior Program Manager

Join us to do the best work of your life.

At frog we are united by our shared passion for outcomes that transform the human experience. We accomplish these outcomes by taking on complex challenges, big asks, and things that have never been done before. We look beyond point solutions and apply design to the creation of new strategies, systems, and—in some cases—entirely new businesses. We know that takes all types of people. We believe that diverse backgrounds and experiences creates a stronger frog.

Our work is transformational because our people are extraordinary. frogs are analytical and artistic, conservative and unconventional, technical and whimsical. We look for hybrid talents and build teams around divergent expertise, which allows us to solve problems and uncover opportunities in unique ways. frogs are some of the best talent in the world, and together we advance the human experience through design. 

The Position: Senior Program Manager (Freelance - Remote)

frog Program Managers work with a multi-disciplinary team of designers, technologists and strategists through an engagement. They manage product and service innovation programs from inception through completion and are responsible for managing client expectations and ensuring delivery. 

Program Managers are responsible for all aspects of the project life cycle: from diagnosing client needs, managing project teams, scope and risk, and leveraging the knowledge and creativity of colleagues, to creating brand, product and service systems with a distinctly exceptional experience. 

frog Program Managers lead innovation programs and oversee long-term relationships with clients, helping them ship great products and transform their business.  

The Contribution: 

  • Responsible for managing the entire program lifecycle, such as program planning, budgeting, resourcing, project management, program development and contract closing, managing scope, and most importantly, program delivery 
  • Point of contact for client; managing client expectations and either implement resolution of project level issues or escalate to appropriate internal parties to develop a solution 
  • Proactively communicates schedule and scope changes; escalates program issues internally and with the client 
  • Leading multi-disciplinary teams to deliver successful and profitable programs (products & services), while providing superior results and insightful recommendations 
  • Leverage the program knowledge and creativity of the team effectively, and make sure that frogs can develop and grow in a healthy team environment 
  • Actively contributing to improving the PM practice and processes on a local, regional, and global level  
  • Employing a structured approach to program management by using standard methodologies (e.g. PMI, Scrum) 

 

You Are: 

Someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point.  

You bring to the organization the following competencies:  

  • Possessing at least 4+ years of professional experience in a client-facing innovation, design, technology agency or strategy consulting firm - previous industry experience is a must 
  • Demonstrated experience managing medium to large programs with complex, multi-location teams 
  • Experience in project management and account management 
  • Experience with and interest in project management tools, project management methodologies and best practices 
  • A superior communicator, both verbal and written, in addition to possessing the ability to achieve buy-in, and ask the relevant question at the right point in time 
  • Experienced with digital transformation and/or leading product & service development 
  • Proven ability and desire to solve problems and look for opportunities for improvement