frog Client Collaboratives
Amsterdam

(Senior) Change Manager (Remote)

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

What will you be doing?

You will be (part of) the program change team, reporting into the global Change Lead or Program Manager (depending on size/impact of the program) and working closely with the Deployment Managers, HR representative, business process experts, learning specialists, workstreams, local specialists, etc.

You are responsible for creating the identified change deliverables such as program adoption measurement, From-Tos, change adoption survey, approach to enable people managers, etc for specific capabilities/releases in line with standard change management methodology. In addition, supporting the program and local teams to develop their competence in managing change & transition.

In this role, you will:

  • Execute the change deliverables and collaborate with running programs
  • (Co-) create and execute the change management plan for the specific capabilities
  • Work in close collaboration with program team, (local) counterparts in markets / businesses / functions and other key stakeholders to execute the plan
  • Execute the communications plan or closely collaborate with Communications Manager to maintain the stakeholder heat map and identify interventions needed
  • Team-up with Deployment Managers to work with local teams to agree on deployment plans.
  • Create the change materials as part of the deployment toolkit to equip markets/business/functions
  • Develop the change management competencies of program stakeholders by promoting the use of methodology, tools and providing guidance on best practice
  • Actively participate and contribute to knowledge sharing within global Change Management CoP (incl. facilitating training sessions)
  • Support in measuring adoption for the new ways of working

Develop Change Management competence:

  • Support the program to understand and work with change management methodology
  • Provide support/coaching on change management
  • Participate in the Change Management Community of Practice

We want you to have:

  • 6+ years working in change management, organisational design, transformation programs
  • Experience working on large-scale transformation programs
  • Additional experience in roles related to business strategy, program/project management, HR or communication-related field
  • Strong ability to influence and work with stakeholders at all levels
  • Experience in project management / business transformation / consultancy
  • Excellent communication, facilitation, and interpersonal skills
  • Can-do mentality with good problem-solving skills
  • Team player who can collaborate across function, organisation, and part of the program tea
  • Business-level fluency in English

It would be a bonus if you had:

  • Business-level fluency in another language

Application Instructions

  • This role is based within Europe, working with our teams in the CET timezone (Berlin, Paris, Amsterdam, Rome). To apply for this role, you must be located within Europe.
  • You must be eligible to work without restrictions in the country where you are currently residing. You will need to indicate where you are currently living in your application.

Equal Opportunities at frog

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.