Data & Analytics
Melbourne

Manager, Data & Analytics

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

What will you be doing?

Our Data and Analytics team is growing, we are looking for an experienced customer focused data practitioner to join our team.

In this role, you will enable our clients to unlock new customer value and create insights for growth using Data, AI & Analytics to gain insights and enable better decisions that deliver business impact. You will partner with our growth strategy, design and customer transformation teams to create new data driven solutions for our clients. You will focus on marketing related data strategy covering:

  • Customer profiling
  • Campaign optimisation & marketing analytics
  • Sales efficiency data & forecasting
  • Personalised CX based on customer insights

You’ll work with senior leaders to define, design and deliver strategic Data Science implementations, leveraging cloud environments to drive results in projects. You’ll assist with helping our clients seize new opportunities and realise the value of data by trying new things, testing-and-learning, not being afraid to fail (quickly) and critically being able to rapidly scale and integrate successes for true competitive advantage.

Your fellow frogs will rely on you to:

  • Be a Data Strategy expert with a focus on Marketing to inform intelligent transformation initiatives bringing a pragmatic lens to the utilisation of data to advance client outcomes
  • Partner with our multi-capability teams to design and implement data driven solutions
  • Develop client relationships gaining recognition as a trusted client adviser
  • Create new data led propositions to grow existing and new client accounts
  • Provide thought leadership to advance your reputation as a SME and a trusted data partner with internal and external audiences
  • Create intuitive models to solve client problems with realistic and understandable metrics
  • Design and produce data strategy and roadmap deliverables
  • Work with vague (and sometimes complicated) project requirements, understanding how to evaluate and discover the best approaches to modelling

We want you to have:

  • 5+ years’ experience in a Data Scientist type role working with multifunction teams
  • Strong comprehension of data science techniques, both in theory and in practice
  • Expertise in Marketing led Data Strategy including customer profiling, marketing analytics, personalised customer experience insights
  • A growing business and commercial acumen with clients, coupled with demonstrated experience in growing client accounts particular in customer focused data
  • Thrive in a fast-paced environment, leading a client along the data science journey to achieve transformation outcomes
  • Understand how to work with Python 3 in a production environment, any additional
  • Languages such as R, C/C++, or Java are a bonus
  • Ideally experience in working with Salesforce, Adobe or other marketing led technologies
  • Can quickly learn and be impactful in new areas to keep pace with our rapid growth and evolution
  • Have an advanced degree in a relevant field

Equal Opportunities at frog

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.